Experience the Future of Kia: An Inside Look at Our Brand New Dealership

Buying or servicing a car isn’t just about the transaction—it’s about the experience. At Smail Kia, this belief is what’s driven the creation of our stunning new facility, designed not only to impress but also to make every visit seamless, comfortable, and enjoyable. Jeff Mikell, our General Sales Manager, recently shared a walkthrough of the nearly-completed building, highlighting the features that set our dealership apart.

Grand First Impressions: Stepping Inside Smail Kia

As you enter the new Smail Kia building, you’re greeted by impressive 22-foot ceilings that set a tone of openness and modernity. The space isn’t just visually striking; it’s thoughtfully designed to balance both style and comfort. The “Kia infinity loop” elegantly separates a high-gloss polished concrete show floor—capable of showcasing four to five vehicles—from a cozy ceramic-tiled area finished with a light wood grain, adding warmth and inviting charm.

Designed for Convenience: Offices, Lounges, and Customer Touchpoints

Customer comfort and connection are at the heart of the new design. In the front, you’ll notice four dedicated sales consultant offices facing the entrance, ensuring guests receive immediate attention. Sales managers are conveniently located in the back corner, streamlining the process even further.

A striking “Kia brand wall,” soon to be finished in black and proudly displaying the Kia logo, serves as a centerpiece. This visually anchors the space and reminds guests of our commitment to quality and innovation.

Behind the brand wall, you’ll discover our spacious customer lounge that caters to both service and sales visitors. Here, you’ll find ample seating and an 80-inch television, perfect for staying entertained while you wait.

Amenities That Go the Extra Mile

We know waiting isn’t always fun, so we’ve built in plenty of ways to make your visit pleasant. Our refreshment station features coffee, tea, and light snacks, with informative displays about our latest offers and vehicles. And, with a total of ten sales consultant offices, there’s always someone ready to help—even during our busiest hours.

If you need to work while you wait, our central Internet bar is equipped with outlets for phones, tablets, and laptops. Parents will appreciate our children’s play area, thoughtfully separated by glass for safety yet close enough for easy supervision. For added convenience, vending machines offer snacks and sodas—a small but essential touch for a truly welcoming environment.

State-of-the-Art Service Experience

One of the most exciting upgrades is our brand new service drive-thru—a first for any Kia facility in the area. Now, whatever the weather, you can pull your car directly into a covered garage, where our team will promptly check you in. The highlight here is the state-of-the-art Hunter Tread Spec machine. As soon as you drive through, it instantly captures your tire specifications, providing you and your service advisor with crucial information before any work even begins.

With four knowledgeable service advisors on hand, speedy and attentive customer support is a guarantee.

The Delivery Experience: Memorable Final Moments

The final steps after purchasing your vehicle should be celebratory, not stressful. That’s why our new delivery area is a climate-controlled space with room for at least two vehicles being prepared for pickup. Finance paperwork is handled in the back with our business managers, and when it’s done, you can relax indoors—no matter the weather—as your salesperson walks you through your new car, ensuring you hit the road with confidence.

Conclusion: Visit Us and See the Difference

After a year in the making, Smail Kia’s new facility is nearly complete—and we couldn’t be more excited to welcome you. Whether you’re shopping, servicing, or just curious, we invite you to experience the difference that comes from thoughtful design and a customer-first mindset.

Questions or ready to plan your visit? Find us online at smailkia.com or stop by just off Route 30 in Greensburg. We can’t wait to welcome you to the future of Kia!